In today’s times, a company needs IT problem solving backup at all times in order to keep running successfully. And that is where our Care Agreement package which includes the Service Level Agreement comes in! This Agreement shall not only cover all your hardware (Mac, PC, servers and other specified devices)) but also any IT issue you encounter in your working day. We use the best certified methodologies at work, and keep an eye on all the developments in the IT world – so that you miss out on nothing! With us, you are assured of the best system configuration, the best support, the most relevant advice, and a future-proof IT system! And best of all, you can specify the exact number of support hours your business needs, and you’ll only pay only for that. We will provide you with regular reports and detailed invoices with a breakdown of all the services provided – so you’ll always know exactly what you’re paying for!